My phone or email is already in use

I already had an account before, but I have a new phone number or email

We understand how frustrating it can be when you already have an account but cannot use your new phone number or email. Your account info can be updated through the Uber app or website. Instructions are available here. If you need further assistance related to your personal ‌data, click here.

I can't update my phone number or email

If you are receiving an error message stating that your phone number is already in use, you may have already registered for an Uber account. Users are only able to create one Uber account for both Rides and Uber Eats. If you need further assistance with your account, follow the instructions available in the "Cant sign in or request a trip" section

I can't register myself as a rider at Uber

If you've never signed up for Uber or Uber Eats before and are not able to create your account, please fill out the form below so that we may better assist you. This information is requested to ensure the security of your account:

First and last name

Phone number you'd like to use

Email address you'd like to use

Please select if you already have an Uber account

If yes, please provide us with your Uber account information. This information is required to ensure the security of your account:

Current email address on account

Current phone number on account

Last 2 trips on account

Last 4 digits of the debit/credit card registered on the account

Share additional details

Proof of mobile number ownership (min: 0, max: 1)

If you believe you have more than one account, simply toggle here to give us permission to combine these accounts

Email address where our support team can contact you

An automated message will be sent here to confirm this is really you. Please open it and choose "Confirm email address" to be connected with a member of our team. Writing in from