Starting on May 30, 2025, Uber One benefits will be adjusted as follows:
$0 Delivery Fee and 100% off Service Fee Discount:
- The minimum grocery, retail and other non-meal order amount to qualify for the benefit will increase from NT$299 to NT$399; restaurant order minimum order amount remains at $199.
- Instead of a 100% off full discount, members will receive up to 80% off Service Fees on eligible restaurant orders and up to 20% off grocery, retail and other non-meal orders.
We’ll make it right:
- The NT$30 Uber Cash credit for late deliveries will no longer be available.
For newly joined members who joined on April 30, 2025. Please refer to “What is Uber One?” for more information.
Existing Uber One members benefit:
What benefits does Uber One offer?
Uber Rides benefits:
- Promotions on rides trips
- 5% off Member savings on trips (excluding Uber Taxi, Connect and Taoyuan International Airport pick-up trips.)
- Priority access to top-rated drivers (where available)
Uber Eats benefits:
- NT$0 Delivery Fee/ up to 100% off Service Fee available for eligible stores showing the Uber One icon
- NT$199 minimum order from participating non-grocery stores
- NT$299 minimum on participating grocery stores.
- We’ll make it right
- Appeasement of NT$30 in Uber Cash credits if the Latest Arrival estimate (shown after you place your order) is missed
- Top-rated delivery partner
- Priority access to top-rated delivery partner (where available)
Please note that:
$0 Delivery Fee & Up to 100% off Service Fee:
- $0 Delivery Fee and up to 100% off Service Fee benefits are only available for eligible stores showing the Uber One icon. In order to enjoy these benefits, a minimum order of NT$199 applies for participating restaurants and NT$299 applies for participating grocery stores. Please note that the minimum order amount is exclusive of Delivery Fee, any applicable fees, promotions (which are not issued as Uber Cash) and/or Uber One credits. Minimum order amounts do not include any fees generated by the order (if applicable). Orders delivered by Merchants’ own staff may not be eligible for Service Fee benefit. See Uber Eats App for applicable Service Fee savings on each order. For clarity, the minimum order amount is calculated on a per-order basis, add-ons, additional orders and bundle orders (to the extent they are available) are separate and independent orders. Top-rated delivery partners are subject to availability and rated based on the rating mechanism on the Uber Eats platform. It is not guaranteed that you will be paired with a top-rated delivery partner on every trip.
5% back on eligible rides & top-rated driver:
- Complete applicable MPT trips (such as UberX, Uber Black and others; may not apply to all ride options, view Uber App or website-FAQ for more information) or TPE airport pickup (rental car) rides to receive 5% reward in Uber One credits, and 3% reward on Uber Taxi rides. Benefit excludes Uber Connect and TPE airport pickup (rental car) trips.
- Uber One credits will be added to your account within a specific time after trip completion and will expire after 60 days. Uber One credits will only be added if you hold an active membership.
- Uber One credits will automatically be deducted from the trip fare before the application of any promotions. Uber One credits earning calculation will not apply to the portion of payment made with any promotion (which are not issued as Uber Cash) and/or Uber One credits. Uber One credits can be used on your Uber Eats App or Uber App, but does not apply to Uber Connect and TPE airport pickup (rental car) trips. $1 Uber One credit can be used for NT$1 in spending. Uber One credits are not gift cards, electronic payment methods, or similar products or services, and they cannot be transferred to other users or redeemed for cash or other payment methods. Uber One credits are subject to the Uber Cash Terms and Conditions. View Uber App or website-FAQ for more information.
- Top-rated drivers are rated based on the rating mechanism on the Uber platform and may not be available for every ride due to traffic and other circumstances, hence we cannot guarantee that you will be paired with a top-rated driver on every trip.
- The information is provided by fleet partner, rental car partner, and Uber. Uber is authorized by fleet partner and rental car partner to publish this information.
Uber Cash credits on late orders:
- Get $30 Uber Cash credits if our Latest Arrival estimate on your order is off. Latest Arrival estimate is the estimated arrival time based on thousands of similar orders, and is shown once your order is placed and is not a guaranteed delivery time. You will receive a one-time credit of $30 in Uber Cash if the store shows the Uber One icon and the Latest Arrival estimate is missed. The issued credits will expire after 30 days. Latest Arrival estimate feature and this credit benefit does not apply to orders delivered by Merchant’s own staff. For clarity, benefit does not apply to saver delivery options (if available).
- Please see Uber and Uber Eats App in-app or website information for specific geographic areas in Taiwan which Uber One Benefits apply.