How do I cancel my Uber One membership?

You can cancel your membership in the app or online. Cancel at least 48 hours before your billing day to avoid incurring the charge for the next billing cycle or contact support.

To cancel your membership in the Uber app:

1. Tap the account icon.
2. Tap “Uber One”.
3. Scroll and tap “Manage Membership”.
4. Select “End Membership” and follow the prompts

Via web browser:

1. Open the link: https://www.ubereats.com and sign into your web browser using your email and password.
2. Open the menu on this page by tapping the 3 horizontal lines in the top-left corner and sign in to your account.
3. Once signed-in, access your Uber One account page in your web browser here: https://www.ubereats.com/au/eats-pass
4. Click on “Manage Membership”.
5. Select “End Membership” and follow the prompts

If you are less than 48 hours before your next renewal, please contact support.

If you’re on a free trial of Uber One and cancel your membership, then your membership benefits will end upon cancellation. For all other memberships, you’ll have access to your membership benefits until the end of the current billing period.

If you’re facing issues and need assistance with your Uber One membership, please connect with us below.

// PLEASE NOTE // By submitting the form, you understand that if you are eligible for an Uber One payment refund and your Uber One payment is refunded, you won’t be able to repurchase Uber One for 3 days and your benefits will immediately be removed from your account.