How to identify a driver and their vehicle

When you request a trip, your app sends your request to nearby drivers. After you're matched with a driver, your app shares info about the vehicle and driver headed to your pick-up location.

Viewing driver and vehicle details

Tap the bar that has the driver's name, photo and vehicle. This displays:

  • A photo of your driver
  • The vehicle's make, model and licence plate number

Confirming the vehicle

When you see your driver's vehicle at your pick-up location, confirm that the licence plate number displayed in your app matches the actual vehicle. Drivers will often ask your name before starting the trip.