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My driver made an unrequested stop

Most Uber trip fares are calculated by time and distance.* When you're on a trip, we understand that you wouldn't expect the driver to make unplanned or unrequested stops along the way.

If your driver made a stop during this trip that increased your fare or travel time, let us know below and we'll look into it.

*Time and distance pricing does not apply to Uber Reserve, which is paid as an upfront fare.