💬Do you have toll issues?
The driver may add toll charge in meter fare so you may have duplicate charge or you may be asked to pay toll charge on-site. If you would like us to review an incorrect toll charge, please let us know below.
Sometimes the driver accidentally enters the wrong amount so please let us know if you are overpaid or underpaid.
💬 Requesting a Formal Investigation
If you would like a formal review or administrative action from local authorities regarding an unfair route or fare, you may file a complaint through the Dasan Call Center (Area code + 120). Please be prepared to provide the vehicle number and trip time when filing your report.
🚩If you require direct assistance or a review from the Uber support team regarding this trip, please provide the details
Please bear with us that we are not able to refund or adjust the fares that you paid to the drivers directly.
NOTE: Please add extra zeros to avoid decimal values.
(Example: If the fare is 3,400 KRW, it might be entered as 3400.00)
Let us know the actual meter fare that’s shown at the destination. The fare will not be adjusted if you enter the fare you paid.