I can’t update my phone number, email, or address

My contact information is already in use

If you’re trying to sign up and your phone number or email address is not being accepted, it’s possible an Uber account is already linked to that information.

I may have created an Uber account before

Think back—have you signed up with Uber in the past? It’s easy to forget if it’s been a while. If so, you can use these links to:

• Update your account information: If you need to change details on your existing Uber account, click here.

• Reset your password: Can’t remember your password? Reset it by clicking here.

More help

If you’re certain you’ve never created an account and you’re encountering issues, we’re here to assist you. You can:

• Chat with us: Reach out for direct help.
• Fill out the form below: Let us know the details, and we’ll investigate the matter for you.