Ensure you’re using the latest version of the app. You can update the app from the App Store.
Select your electric vehicle as your primary vehicle:
- Open the app
- Navigate to Menu > Account > Vehicles
- Choose your electric vehicle as the primary vehicle
Entry points to connect your vehicle:
- Managed Vehicles: Select the desired vehicle from the page
- Vehicle Hub: From the home screen, go to Menu > Account > Vehicles and select your electric vehicle
- Lightning Bolt Widget: On the map, tap the lightning bolt widget, then tap the “Say goodbye to range anxiety” banner
Connect your vehicle:
- Tap “Next” at the bottom of the “Connect Your Electric Vehicles” page
- Note: The “Connect your vehicle” screen appears only the first time you use an entry point. Future visits redirect you to the Manage Vehicles screen.
Log in to connect your vehicle:
- If you have only one vehicle, you’ll go straight to the log-in screen after tapping “Next.”
- If you have multiple vehicles, you’ll be sent to the Manage Vehicles screen. Tap the switch at the bottom to start the log-in process.
- Teslas only: You can set up your virtual key during this process.
Finish the log-in process:
- After logging in with your EV credentials, exit the app and restart it.
Check if your vehicle is connected:
- From the home screen, go to Menu > Vehicles
- “Connect Your Vehicle” should now show “Connected” in green
Learn more:
- Tap “Learn More” and go through the FAQ for additional information.