Guide on Uploading documents & Background check issues

Drivers on the Uber app must pass an annual criminal background check by the Saudi Transportation General Authority to be able to receive trip requests on the Uber app.

To successfully register, you and your vehicle for the annual background check the Transportation General Authority requires your personal identification as well as your vehicle registration. If your personal or vehicle data is incorrect your registration for the annual criminal background check will not be successful.

Here are some checks you need to go through that might help with your document processing and account activation:

✓ Your vehicle inspection, or vehicle authorisation (if needed) is active on Absher

✓ You need to consent your Background Check request within 10 days from receiving it

✓ All your documents are not expired, or near expiry date

✓ Your age satisfy the minimum requirement [20 years old]

✓ Your vehicle satisfy the minimum requirements