If you’re online but not receiving any trip requests, here are some tips to help you out:

Check your Data connection:

• Confirm that your mobile data is on
• You need a 3G or 4G connection for the app to work properly
• To check, go to your phone settings: Settings > Wireless & Networks > More > Mobile networks > Data enabled

Head to busy areas:

• Look for red or orange dotted points on your map in the app; these indicate high demand (surge) areas.
• Click on these points to see the surge pricing.
• The app can guide you toward these busy spots.

Stay in your city:

• Ensure you’re within the city limits for which you are registered to drive.

Adjust your trip preferences:

• Make sure you’re set to receive all kinds of trips you are qualified to take.

Destination setting:

• If your Destination Setting is active, turn it off. This can limit the trip requests you receive.

Restart your phone:

• Sometimes, a simple phone restart can resolve technical issues.

Update your app:

• Check that you have the most recent version of the Uber driver app installed.

If you’ve gone through all the above steps and still aren’t getting trip requests, it’s likely that the area or time you’re driving in has a lower demand. Demand can fluctuate due to various factors, such as time of day or year. Keep this in mind and consider trying again later or in a different area.