If your phone battery isn’t charging or is losing its charge when plugged in to your vehicle, try the following solutions.
Many car USB ports only provide a small amount of power. Most newer phones support one or more fast-charging technologies such as Quick Charge 3.0 and are best paired with a power socket car charger (also called a cigarette lighter charger) that supports the same fast charging technology as your phone.
We recommend searching online for a fast car charger designed for your specific phone model and selecting one with good reviews.
The brighter your screen, the more battery power your phone uses. Try dimming the screen brightness, as long as you can still clearly see your phone when using the Driver app.
If the solutions above didn’t help your phone charge, you may need to buy a new charging cable. We recommend getting one that is braided and has thicker wiring.
A portable power bank allows you to charge your phone when you’re away from your vehicle, so it’s charged when you need it.
Any type of adapter to make a charging cable fit your phone can slow down charging. For example, a micro USB cord with a USB-C adapter may charge slower than a USB-C cord (especially if it’s a low-quality adapter.)
Not all USB port charging cables work the same. Even fast charging cables vary by manufacturer in how quickly they charge different devices, meaning some fast charging cables won’t work as well as others.
To ensure you’re getting the fastest charge possible, we recommend buying a fast charging cable either from or designed for your phone’s manufacturer.
When your phone is charging, some power goes to background tasks and apps your phone is running. Force-quit any apps you’re not using to help your phone charge faster.