Roadside assistance through Urgent.ly

As a Gold, Platinum, or Diamond rewards member, you’re entitled to complimentary roadside assistance up to three times on a rolling 365-day basis starting from the date of your first use. This benefit is provided by Urgent.ly, regardless of whether you’re online or not.

Know how it works

  • Sign up with Urgent.ly through your Uber Driver app.
  • When you need help, access the 24/7 free roadside assistance option at the Rewards Hub in your app.
  • Tap the Get Help Now button to reach out to Urgent.ly.

Covered services

As part of this reward, the following services are included at no cost to you:

  • Tire changes
  • Jump start
  • Fuel delivery
  • Lockout service
  • Winching
  • Towing (up to 25 miles)