Change or add cover image

If you would like to change or add a cover image, please read the notes below and upload the photo from the “Stores” tab in Uber Eats Manager.

Uploaded photos will be reviewed by Uber Eats. The review process usually takes 2 to 3 business days and you will be notified of the results from the “Stores” tab. Approved photos can be changed or applied to multiple stores at once in the “Stores” tab.

Cover Image Size Requirements

Size requirements Width: 2880 px min. Height: 2304 px min. (Aspect ratio 10:8) Size: 5 MB max.

Please note that photos of different sizes from specifications cannot be used as they cannot be pasted on the application.

Notes on Photography

1. Set up in a bright location with as much natural light as possible inside the restaurant.
2. Arrange the food in a natural way.
3. To express the atmosphere of your restaurant through the use of small items, creatively and appropriately arrange knives, forks, chopsticks and napkins. (Please make sure that chopsticks are not placed crosswise, check the knives and forks for fingerprints and other stains, etc.)
4. Do not use too many items so that the food looks good and creates a natural atmosphere.
5. Be careful not to make the dish look too small in volume due to the plates or packaging. (Asking restaurant staff to help as hand models will help convey the features and charm of the product.)
6. Be careful not to show the restaurant’s interior (chairs), feet, or people.
7. Photos of animal parts cannot be posted. (e.g., beef tongue, pig’s head or limbs, etc.)
8. You may not include promotional messages or campaign information for your restaurant.

Please note that due to our privacy policy, we will verify the account of our restaurant partners when you contact the support. Please send your inquiry to r.jp@uber.com with the following information:

• Restaurant name
• Registered phone number or email address
• Full name of the person in charge

We will contact you as soon as we have verified the above information.

Please note: support will be provided in one email thread per inquiry. In the unlikely event that your support is interrupted and you wish to make a new inquiry, please inform us with the “Inquiry Number” of your previous support. We will confirm the above information and previous guidance and continue. Thank you for your understanding and cooperation.