If you have a pending, upcoming, or completed Uber Charter booking and have questions about any of the topics in the list below, please contact the agent assigned to your booking.
Dedicated agent information can be found by opening the booking from the Uber Charter home screen. The agent’s name, phone number, and email address will be displayed with your booking information and you can contact them directly from there about:
If you have questions about your Uber account or a payment issue related to Uber Charter, please contact Uber Support using the form at the bottom of this page. If possible, please include your Uber Charter ID (example: ID:00123456), which is found by selecting your booking from the Uber Charter home screen.
Please review the Help with a trip section for more information.