Before the store accepts your order, you can cancel right away. Tap "Cancel Order" right below where it says "Confirming order with restaurant" on the order tracking screen. You won't be charged.
However, if the store has already begun preparing your food, we will not be able to issue a refund.
You should phone the store directly to see if they can cancel the order for you. If you can't reach the store, you can fill out the form below to see if it is possible to cancel your order.
Alternatively, you can check the following articles for common resolutions: