How does Uber collect the amount paid to use the app in cash payments?

Some weeks you may receive cash payments for most of the trips you took, so you won’t have enough to cover the service fee with your electronic payment earnings.

In that case, you’ll need to pay the difference separately instead of deducting it from your weekly earnings. Don’t worry, paying a pending amount is very simple by following the steps below:

• Select the button in the upper left corner in your Driver app.
• Check your balance in the “Wallet” section.
• Make the payment.

If you are a Fleet Partner:

1. Check your email or in-app notifications.

Every time you exceed the amount of debts allowed in your city (that needs to be covered as soon as possible to avoid inconveniences in your account), Uber will send you an email or an notification within the application (in case you are a Partner who drives) indicating the amount of the debt, the days available to cover it and how to make your payment.

2. Check your balance at wallet.uber.com.

1. Go to wallet.uber.com and click on “Make Payment”.
2. Choose the amount you want to pay. It can be the minimum amount (required for your account to remain active) or the total amount owed.
3. Choose the payment method of your choice and settle the debt.

Remember that once you have made your payment, it can take up to 72 hours for it to be processed and reflected in your balance. We recommend that you keep up to date with your payments in order to complete trips without problems.