If you had a bad delivery experience, the best way to give us feedback is to record your comments by rating the Delivery Partner.
To do so, follow these instructions:
1. Select the receipt icon, found at the bottom of the menu.
2. Choose the order you want to evaluate.
3. Click on the option "EVALUATE ORDER".
4. Rate the Delivery Partner and the Restaurant where you ordered your dishes.
On the other hand, if there was a problem related to your security or the Deliver Partner’s safety, visit the following article.
If you need help with orders taking longer than expected, access the link below:
In case the information shown doesn’t resolve your incident, please complete this form, this will help us give you a better support experience: