Recibí el pedido de otro usuario

If you didn’t receive your order (because it appears you received someone else’s order), let us know below. We’ll review and determine next steps. Please note that we will not be able to replace the order, but you may be eligible for a refund.

Photos help us understand what happened. Please attach a photo of the items you received and/or the receipt of the wrong order (check the delivery bag for a receipt).

For any safety concerns, click the below:

• I had a food safety issue with my order: if you fell ill or sustained an injury after consumption, or if there was an unknown or hazardous substance in your order
• My dietary requests were not met: if your order did not meet your dietary restrictions