We understand that returning lost items to riders requires a significant investment of your time. We’re very grateful to drivers who make this extra effort.
When you return an item to a rider within 2 weeks of the trip, you may be eligible to receive a payment for your inconvenience. This payment of €6.00 is charged directly to the rider’s account and paid in your weekly statement. You’ll see the payment in the “Miscellaneous Payments” section of your weekly statement.
Please note that a return fee will not be applied if the item is returned at a Greenlight Hub or a lost property office.
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