Seattle Driver and Courier Benefits - Overview and FAQ

This page provides an overview of the benefits and protections available to you as a driver or courier under ordinances specific to the City of Seattle. For information on benefits that apply to the rest of Washington State, please visit the Washington State Benefits page.

Key Policy Highlights

• Minimum Pay for Rideshare: Rideshare drivers have guaranteed per-mile, per-minute, and per-trip minimum earnings.
• Minimum Pay for Couriers (PayUp): Delivery couriers have a separate minimum payment standard based on engaged time and miles.
• Paid Sick and Safe Time (PSST): All drivers and couriers in Seattle accrue PSST.
• Offer Card Transparency: Couriers receive detailed information on offer cards before accepting a delivery.
• Cancellation With Cause: Couriers may be eligible for payment for certain cancellations that are with cause.

Frequently Asked Questions (FAQ)

Q: What are the minimum earnings for Rides in Seattle?

A: For rideshare trips starting in Seattle, you are guaranteed a minimum of $1.63 per mile and $0.70 per minute during passenger time, with a $6.12 minimum per trip. For more details, see the Seattle Minimum Earnings page.

Q: What are the minimum earnings for Couriers in Seattle?

A: Under the App-Based Worker Minimum Payment Ordinance, delivery couriers are guaranteed the greater of $5.34 per offer OR a calculation of $0.77 per engaged mile + $0.47 per engaged minute. If your daily earnings are less than this standard, you’ll receive a top-up payment every other week on Tue. Learn more on the Seattle Minimum Earnings page.

Q: How does Paid Sick and Safe Time (PSST) work in Seattle?

A: You earn one day of PSST for every 30 days in which you complete at least one trip or delivery in Seattle. This is different from the statewide Paid Sick Time rule. You can claim this benefit in the app by:

1. Tapping Earnings.
2. Then selecting WA Benefits.

You can find full details on the Seattle Paid Sick and Safe Time (PSST) page.

Q: What is “Cancellation with Cause” for delivery couriers?

A: Under the App-Based Worker Minimum Payment Ordinance, app-based workers may be eligible for a cancellation with cause payment for acceptable cancellation scenarios (e.g., the restaurant is closed, the customer is unavailable, safety issues). App-based workers can report it as a “cancellation with cause” for review. Learn more on the Seattle Courier Rights and Policies page.

Q: What new information will I see on delivery offers?

A: Offer cards for Seattle deliveries now show the Guaranteed Minimum Payment, an estimated tip (if provided by the customer), and other details like order contents and any required physical labor.

In-Depth Information

For a more detailed breakdown of each Seattle-specific benefit, please visit the pages below: * Seattle Minimum Earnings (Rides & Deliveries) * Seattle Paid Sick and Safe Time (PSST) * Seattle Courier Rights & Policies

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