Taxi Operator - Report a Safety Issue

This serves as a dedicated escalation path for Taxi Operator support involving safety-related incidents.

IMPORTANT: We may contact you for additional information if needed.

Ticket ID from Taxi Panel

Interpersonal Safety Issues

Sexual misconduct or sexual assault - Any sexual, romantic, or flirting communication or behavior is a potential safety issue.
Theft or robbery - Any user or third party attempting to take another person’s property without permission or legal right is a safety issue.
Physical altercation - any aggressive physical contact or assault with and without a weapon is a safety issue.
Verbal altercation - Any aggressive verbal communication including threats of violence, aggressive arguments, and discriminatory behavior
Health or self-harm - Any serious health issue or mention of self-harm on a trip is a safety issue.

Vehicle Crash/Accidents

Vehicle crash or auto claim - Any collision with another vehicle person or object and injuries resulting from accidents inside or around the vehicle.

Legal/Law Enforcement-related issues

Law enforcement or regulatory - Any mention of police involvement on a trip or an inbound request from a regulator or law enforcement service is a safety issue for on or off-trip issues.

Other Safety Issues

Any report related to substance abuse, kidnapping or confinement, unaccompanied minors, public urination, suspected drug dealing and/or human trafficking, reports of behaviors involving weapons or any behavior users describe as making them feel unsafe are potential safety issues.

Date of Incident

Date format is yyyy/MM/dd. Press the down arrow or enter key to interact with the calendar and select a date. Press the escape button to close the calendar.

Time of Incident

3P Driver’s Full Name and Phone Number

Where did the incident occur?

Kas keegi viidi haiglasse?

How did the incident occur?

Did the police attend the scene?

Did an ambulance or other healthcare professional attend the scene or treat anyone?

IMPORTANT: If this incident has been reported to the Regulator, please provide the details in this section to expedite our investigation.

Has this incident been reported to the regulator?

Reference Number

Share photo if needed (min: 0, max: 1)

If a driver is no longer part of your fleet or has been deactivated, let us know by submitting their details below:

3P Driver’s Full Name

Vehicle Plate

Incident Context

Supporting Information Disclaimer By submitting this information I confirm that it was created and/or obtained in compliance with all applicable legal requirements.

I have supporting information to submit to Uber as a part of this incident (ex: photos, audio, video, or documents to share)

Thank you for taking the time to report this incident.

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