You can pay for Uber Flash deliveries either in cash or with an electronic payment method.
We inform you that the price is calculated in the same way as an UberX trip (taking into account the distance between the initial and final location of your trip, as well as the time spent traveling).
If you want to update a payment method, please select the following link:
Now you can choose a new option to pay the Driver in cash for a Flash delivery.
It’s very important to choose the right person who’s going to pay at the beginning of the trip. Depending on who you choose to pay, the final amount is going to appear to the Driver in the pick up or the drop off point.
See below other frequent questions about Uber Flash payment.
How can I select who’s going to pay for the delivery?
Select your regular Uber Flash trip:
Enter the pick up and drop off points.
Select if you’re sending or receiving.
Select the “Pay in cash” option.
Review the “Delivery guidelines”.
Confirm the delivery.
Select who will pay.
If the other person is going to pay, make sure you add his/her name and phone number (strongly recommended).
The payer will receive a message telling the amount they need to pay to the Driver.
If the SENDER will pay:
Select pay in cash.
Confirm the delivery.
Select the sender as the payer.
The sender will be requested to pay the Driver when he arrives at the pick up location.
If the RECEIVER will pay:
Select pay in cash.
Confirm the delivery.
Select the receiver as the payer.
He will be notified by message (SMS) with the total amount of the trip.
The Driver will request the payment before ending the trip.
Will it be an extra fee if the other person pays instead of me?
No, there will not be an extra fee or amount to pay when you select who will pay in cash, just ensure to pay the amount the app is mentioning.
What happens if the other party doesn’t pay? Will this affect my account?
As the requester, you will be automatically charged to the alternative payment method registered in the app.
If the debit/credit card doesn’t have enough funds, a pending amount will be generated to your account and you won’t be able to use other Uber products until the debt is paid.
What should the payer do if the final amount is higher than the initial amount and he/she doesn’t have enough money to pay?
If you do not have enough cash, change the payment method in the application before requesting the trip, as it is not possible to change it during or after the trip.
If you already requested the delivery, pay the amount that was told at the beginning and contact support to explain your case.
If you selected a cash trip by mistake and have not been able to make the payment to the Driver at the end of the trip, he can notify us through the application. If this happens, an arrear will be generated on your account that you will have to pay before starting a next trip.
What happens if the Driver doesn’t have enough change?
Don’t worry, please go to “I had a problem with a cash payment” and he will give you the change in Uber Cash.
What happens if I don’t want my change in Uber Cash?
The amount will be reimbursed to your Debit card / payment method registered in your account.
Is it possible to split the fare with another User?
Split fares aren’t available for Uber Flash deliveries.
Who will have to pay for the return trip if the recipient can’t receive the item?
Non Cash: If the recipient did not receive the item, the requester will also be charged for the return leg considering time and distance. The adjustment will be done automatically.
Cash: The requester will also pay the Driver for the return leg considering time and distance. As soon as the Driver meets you again, they will tell you the amount that they should receive for the return trip.
If you had any issue related to your Uber Flash payment, please use the article below so we can best assist you: