We’re happy to assist you with any concerns you have about your completed rental.

Please check the list below for the most common scenarios that users reach out for to get a quicker resolution. If your issue is not addressed with these or our rental FAQs, feel free to contact us using the form at the bottom of this page.

I need to dispute additional charges that I saw on my final invoice

The supplier will be best suited to assist you in understanding the charges and the final invoice. You can find the supplier contact information in the FAQs on your reservation page or on your final invoice. If you’ve contacted them already and still have questions, you can reach out to us below.

I haven’t seen the promotion apply to my account yet (e.g. Uber Cash)

Promotions and Uber Cash are typically applied to your account within 7 days after the rental car was returned. If it’s been less than 7 days, the cashback should show up in the next few days. If you believe there have been any errors in applying promotions to your account, or if you have additional questions about the promotions, please contact us below.

I lost an item in my rental car

We’re sorry to hear you lost an item in your rental car. In order to retrieve a missing item, you’ll need to contact the supplier directly and they can assist you with locating your lost items. You can find the supplier contact information in the FAQs on your reservation page or on your final invoice.