What are easy entry vehicles?

Easy entry cars are vehicles you can choose to be matched with that have a lower entry height for easier access.

What should I expect?

• Seats at a comfortable height
• Works for UberX and Comfort trips
• Wait times may be longer
• Once enabled, if you request an UberX or Comfort trip, the app will try to match you with vehicles that are easier to enter. If an easy entry vehicle is not available the app will match you with any available vehicle..

How do I turn this option on?

Option 1:

1. Go to Account
2. Tap on Settings
3. Scroll down to Ride Preferences
4. Tap on easy entry vehicle
5. Tap the toggle to turn on

Option 2:

1. Go to Account
2. Tap on Settings
3. Tap on Accessibility
4. Tap on Car entry height
5. Tap the Easy entry cars toggle to switch on

Where are easy entry vehicles available?

Easy entry vehicles are currently available in these U.S cities:

• Chicago
• Las Vegas
• Los Angeles
• Miami
• Orlando
• Phoenix
• San Francisco
• Tampa Bay
• Washington, DC