What is a Compliance Center?

※The Tokyo and Nagoya Compliance Centers will be closed during the 2025 New Year holidays. Please check below for information regarding each location’s business days.

The Compliance Center would support All foreign nationals (including permanent residents and special permanent residents) to register/set up the delivery partner’s account.

If you are a Japanese national, you do not need to visit the Compliance Center.

If you are a foreign national, you will have to have your passport and Residence card physically checked at any of the Compliance Centers below, after you submitted all the required documents online. You must complete this process in order to be able to start delivering on Uber Eats.

Compliance Centers only process ID/documents checks. Please contact support from the Uber Driver application for any other inquiries.

*Support is provided only in Japanese and in English. Any other languages are not currently supported.

*Please avoid visiting Compliance Center before operation hours.

*In case you are waiting outside of the room, please stand in line.

*We are open only on the days below. Please refrain from visiting the office outside of these days.

*Please check official website for the information of the latest business days.

*Please contact Uber for any inquiries regarding Uber. Please refrain from contacting the building.

Tokyo Compliance Center

Thursday and Friday only (We are closed on holidays)

10:30 ~ 12:30, 14:00 ~ 18:30 (We are closed between 12:30 and 14:00)

Shin-Otemachi Building 1F 101-A, 2-2-1 Ōtemachi, Chiyoda-ward, Tokyo(MAP

※We will be closed on 2025 / 1 / 2 ~ 1 / 3

Osaka Compliance Center

Every other Friday (We are closed on holidays)

2024 / 10 / 25, 11 / 8, 11 / 22, 12 / 13, 12 / 27

2025 / 1 / 10, 1 / 24, 2 / 14, 2 / 28, 3 / 14, 3 / 28

10:30 ~ 12:30, 14:00 ~ 18:30 (We are closed between 1230 and 14:00)

TKP Garden City Umeda Osaka(TKP Gate Gate Tower Building) Room 10C, 5 Chome−4−21, Fukushima, Fukushima Ward, Osaka.(MAP)

Nagoya Compliance Center

  • Wednesday and Thursday only (We are closed on holidays)
  • 10:30 ~ 12:30, 14:00 ~ 18:30 (We are closed between 12:30 and 14:00)

2-8-26 Nishiki, Naka-ward, Nagoya, Aichi, Miyai Nagoya Bldg. #6C (TKP Nagoya Fushimi Business Center)( MAP )

※We will be closed on 2025 / 1 / 1 ~ 1 / 2

Fukuoka Compliance Center

  • Once a month on the 3rd Friday of each month (We are closed on holidays)
  • 12:00 ~ 18:30

4-8 Hakataekichuogai, Hakata-ward, Fukuoka, Yukou Bldg. #903 (TKP Hakataeki Chikushiguchi Business Center)(MAP)

*Room #901 on Sep 20, 2024