What is Uber Access?

Uber Access is a vehicle option within the Uber app for forward-facing wheelchair users. The pricing for Uber Access trips is the same as uberX fares in your city.

GETTING ACTIVATED

The Access eligibility criteria for London is as follows:

  • Complete a minimum of 500 trips
  • Maintain a rating of 4.70 or higher
  • Forward-facing wheelchair accessible vehicle (WAV)

If you meet the requirements above, you need to complete the online disability equality training. Please note, this is a 3-hour training session.

Click here to access the relevant training.

Once you have successfully completed this and you have collected a WAV through one of our PartnerPoint WAV rental partners, you should then start receiving Access trip requests within 48 hours.

If you want to use a vehicle that has not been provided by one of our PartnerPoint WAV rental partners, you will need to book a WAV physical inspection in your nearest Greenlight Hub. You can do this via the app: - Book an appointment > Managing account > I need to complete a vehicle inspection in the Hub > Uber Access.

UK PartnerPoint Marketplace.

To find out more, please visit this link.