PLEASE NOTE: In our efforts to help protect drivers, riders, and our community, we've suspended the Uber Pool product until further notice. This is in an effort to help flatten the curve and limit the spread of COVID-19.
Before requesting an UberPool trip, you must confirm your pickup and dropoff locations. Your app then calculates an upfront price for the trip. Confirming the pickup means you agree to this price.
During an UberPool trip, you're welcome to exit the vehicle at a destination different than the one you confirmed when requesting pickup. Please note that in this case, the price you are charged may be different than the upfront price you agreed to.
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If you feel the price you were charged for this trip is incorrect or unfair, please let us know here. We'll review and make adjustments as necessary.