Téléchargez vos données personnelles Uber

Depending on how you use the Uber platform, the contents of your data download may include the following:

Account and Profile folder containing the following files:

  1. Communications Sent - Communications between riders and drivers
  2. Customer Support Tickets - Metadata about support conversations with Uber
  3. Driver Profile Data - Your driver profile data including name, phone, email, rating, and the date you signed up to drive with Uber
  4. Payment Methods - Payment method information, such as the date you created and updated a payment method, the issuing bank’s name, billing country, and payment method type (Visa, debit, etc.)
  5. Profile Data - Your name and email address, mobile number, rating(s), and the date you signed up with Uber. Also contains any referral code(s) issued by Uber.
  6. Rider / Eater Saved Locations - Names and addresses of places you’ve saved

Driver / Delivery Partner folder containing the following files:

  1. Driver App Analytics - 30 days of mobile event data, such as device OS, device model, device language, app version, and the time and location the data was collected
  2. Driver Lifetime Trips - Times at which each trip started and ended, as well as distance traveled and fare information
  3. Driver Payments - Payments received for each trip, categorized by type of fare and fee
  4. Driver Documents - Driver documents you’ve uploaded to Uber, such as driver’s license, insurance, and vehicle registration.

Eater folder containing the following files:

  1. Eater App Analytics - 30 days of mobile event data, such as device OS, device model, device language, app version, and the time and location the data was collected
  2. Eats Order Details - Items ordered, prices, any customizations or special instructions, and the time you placed your order
  3. Eats Restaurant Names - Restaurant names

Rider folder contains the following files:

  1. Rider App Analytics - 30 days of mobile event data, such as device OS, device model, device language, app version, and the time and location the data was collected
  2. Trips Data Summary - Times and locations at which a trip was requested, started, and ended, as well as distance traveled

Drivers can find additional information such as weekly pay statements, tax information and banking information on partners.uber.com

ADDITIONAL OPTIONS

Your data download contains the most frequently requested relevant data about how you use the Uber platform. If you have questions about your personal data, would like to receive specific data that is not available in your download, would like to request a correction of your data, or would otherwise like to contact Uber’s Data Protection Officer (DPO), you can submit a request.

  • Learn more in the “Data collections and uses” section of our Privacy Notice

WHAT’S NOT INCLUDED IN YOUR DATA DOWNLOAD?

Some information is reasonably not included in your data download. This can be for security reasons or because the information is proprietary. We also do not include information containing the personal data of another party that we can’t reasonably exclude; for example, we do not include content from support tickets, email exchanges with Uber, or messages you’ve received.

Below is a list of the type of information not included in the download for each account type, along with the reason why it is not included:

Account Data

Highly personal data that you have provided to us such as Social Security number, mailing address, and bank account and credit card details are not included in your download. We exclude this data for your personal security. You will only receive messages you have sent. For security reasons, messages you have received are not included.

Mobile Event Data

Mobile event data included in your export - such as device OS, device model, device language, and app version - is limited to the past 30 days to reduce the size of your download and allow us to provide your data as quickly as possible.

Rider Data

Information such as estimated arrival time, pricing calculations, and details about marketplace-driven promotional discounts are not included in the download for proprietary reasons.

Uber Eats Data

Delivery fee calculations and promotional discount details are not included in the download for proprietary reasons