Besoin d'aide ?

Je pense que mon compte a été piraté

If you suspect that someone used your Uber account or you see suspicious activity, your account may be compromised.

Suspicious activity can include:

  • Order requests you didn’t make
  • Completed orders you didn’t request
  • Phone calls or text messages from delivery people about orders you didn’t request
  • Receipts for orders you don’t recognize on your account
  • Account changes you didn’t make
  • Changes to your payment profile you didn’t make
  • Password or email address updated without your knowledge

If you’re able to sign in to your account, we recommend resetting your password.

How to reset your password:

  1. Go to “Help” in the Eats app menu.
  2. Under “Account and Payment Options”, select “More >”.
  3. Select “I forgot my password”.
  4. Follow the instructions to create a new and unique password.

NOTE: We are currently seeing a high number of requests come through this form. Please only submit the form once since sending a second request will increase the time it takes to resolve your issue.

We understand this is a sensitive matter, and we want to resolve your issue as soon as possible.

If you’re unable to sign in to your account, please share your mobile number and details below:

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