Je pense que mon compte a été piraté
If you suspect that someone used your Uber account or you see suspicious activity, your account may be compromised.
Suspicious activity can include:
- Order requests you didn’t make
- Completed orders you didn’t request
- Phone calls or text messages from delivery people about orders you didn’t request
- Receipts for orders you don’t recognize on your account
- Account changes you didn’t make
- Changes to your payment profile you didn’t make
- Password or email address updated without your knowledge
If you’re able to sign in to your account, we recommend resetting your password.
How to reset your password:
- Go to “Help” in the Eats app menu.
- Under “Account and Payment Options”, select “More >”.
- Select “I forgot my password”.
- Follow the instructions to create a new and unique password.
NOTE: We are currently seeing a high number of requests come through this form. Please only submit the form once since sending a second request will increase the time it takes to resolve your issue.
We understand this is a sensitive matter, and we want to resolve your issue as soon as possible.
If you’re unable to sign in to your account, please share your mobile number and details below:
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