If you’re facing any problems with your fare, we’re here to help. Below you’ll find quick links to address common fare concerns:
Fare adjustments: If your fare has changed and you’re not sure why, go to fare adjustments for more information.
Cancellation fees: If you expected to receive a cancellation fee but didn’t, go to cancellation fee for this trip for information on cancellation fee eligibility.
If you’ve reviewed the information above and still need help, follow these steps, you can sign in using the below link and schedule an appointment at your nearest Green Light Hub.