FAQ sur les changements de propriétaire

Si votre emplacement change de propriétaire, veuillez aviser Uber en remplissant ce formulaire en ligne.

Assurez-vous de bien remplir tous les champs nécessaires dans le formulaire en ligne. Le non-respect de cette consigne peut retarder le traitement de votre demande.

Vous pouvez consulter ci-dessous les questions fréquemment posées au sujet du processus de changement de propriétaire.

How long does the Change of Ownership process take?

Generally, the process takes less than 10 days to be completed.

However, the process time can be longer in certain circumstances (i.e. if there are multiple locations, the webform is incomplete, or the location owners do not provide the information or signed documentation requested by Uber Eats Support.)

What if I am a new owner and the prior owner is not available to assist with the change of ownership process?

If the original owner (“selling party”) is no longer available or incapacitated to approve Change of Ownership to the new owner (“buying party”), Uber Eats reserves the right to terminate the contract with the previous owner. The new owner must then go through a new onboarding process for the location.

How will Uber Eats Support contact me?

Uber Eats Support uses email for general communications and uses the application DocuSign to collect sensitive account information and bank information and to sign contracts or addendums.

What if I also need to update my bank account information in connection with the change of ownership?

Through the change of ownership process, your bank information will be updated as one of the last steps.

Once Uber Eats Support reviews and verifies the information provided and the new contracts are signed and validated, then Uber Eats Support will reach out to you to have your bank and tax information updated in Uber Eats Manager.

Comment savoir si le processus de changement de propriétaire est terminé?

Une fois le changement de propriétaire effectué, le service d'aide Uber Eats envoie une confirmation par courriel au nouveau propriétaire.

PRENEZ NOTE : conservez ce courriel de confirmation de changement de propriétaire dans vos dossiers.