We understand that returning lost items to riders costs you time and money. We're very grateful to drivers who make this extra effort.
When you return an item to a rider, you will receive a payment for your inconvenience. Generally, this $15 payment is charged directly to the rider's account and paid in your weekly statement (you should not ask your rider for cash). You'll see the payment in the "Miscellaneous Payments" section of your weekly statement.
Please share some info below and we'll be in touch: