If we receive feedback that a user was not properly wearing a face cover as our policy requires, we want to pass that along. This also gives us an opportunity to ensure that you are aware of our mask policy.
The CDC recommends wearing face cover in public settings where other social distancing measures are difficult to maintain. Because of these recommendations, we are requiring masks or face covers for everyone riding, driving, or delivering on Uber's platform. If you can't find a face cover that is comfortable, you will unfortunately not be able to use Uber's platform while this policy is in effect.
Riders and drivers who repeatedly violate mask policies may risk losing access to Uber.