Parents/guardians, follow these steps:
Select “Account”.
Select the “Family” to begin creating a family profile.
NOTE: To create a Family Profile, start by selecting the “I’m an Adult” option and follow the on-screen steps. If you already have a family profile, you can skip this step.
Select “Add new member”.
Select “Teen”.
Select “Choose contact” and choose their name from your contacts (NOTE: They must be at least 13 years old).
Your teen will receive an invite through SMS or push notification and will need to complete a mandatory safety onboarding. Once they’re done, they’ll be ready for their first ride.
Make sure your payment information is up-to-date before your teen requests their first ride.
“Teen”, follow the steps below:
If you’re having issues setting up a teen account and/or you’re not seeing the “Teen” option in your Family profile settings, please let us know.
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