Mon adresse courriel ou mon numéro de téléphone est déjà utilisé

I already had an account before, but I have a new phone number or email

We understand how frustrating it can be when you already have an account, but cannot use your new phone number or email. Your account info can be updated through the Uber App or website. Instructions are available here, If you need further assistance related to your personal ‌data, click here.

I can’t update my phone number or email

If you are receiving an error message stating that your phone number is already in use, you may have already registered for an Uber account. Users are only able to create one Uber account for both Rides and Uber Eats. If you need further assistance with your account, follow the instructions available here.

I can’t register myself as a Rider at Uber

If you’ve never signed up for Uber or Uber Eats before and are not able to create or update your account, please fill out the form below so that we may better assist you. This information is requested to ensure the security of your account:

Dans ce cas, veuillez nous fournir les informations de votre compte Uber. Ces informations sont nécessaires pour protéger votre compte.