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Trip Issues and Refunds
Account and Payment Options
A Guide to Uber
Account and Payment Options
I can't sign in or request a ride
I can't clear an outstanding payment
Why was my payment declined?
I can't request a ride
I forgot my password
My password reset link isn't working
I can't sign in to my account
Troubleshooting 2-Step verification
How to clear an outstanding payment
I left my phone in a car
Why do I need to refill my Uber Cash?
I'm receiving someone else's emails
Changing my account settings
Update personal information
I can't update my phone number or email
Turn on 2-Step verification
How is my rating determined?
I would like to know my rating
What happened to my personal invite code?
I'm not receiving receipts or emails
Adding Saved Places on iOS
How to update email, SMS, or push notification settings
Using Family Profiles
Delete my Uber account
I need help deleting my Uber account
Editing a personal or business ride profile
Change rider profile picture
Notification about scheduled account deletion
For California users
Updating a payment method on your account
Paying with cash
I have a different payment issue
Paying with Google Pay
Tipping on business rides
Tipping on vouchers
How to use Uber gift cards
How to use physical Uber gift cards
Paying with PayPal
Paying with Apple Pay
Paying with Venmo
Can I use a different payment method for the driver's tip?
Linking your checking account to Uber
Paying with commuter benefits
Using promos and credits
Using Uber promotions and Uber Cash
What happened to the Free Rides/Get Discounts section?
Extending expired promotions
Utilisation de bons de réduction provenant d'entreprises
I need help with a voucher
American Express Platinum Card® and Centurion® Card Benefit
Visa Local Offers with Uber
American Express Qualifying Corporate Card® Card Benefit
I have an unknown charge
My account has a charge from someone else
On m'a facturé des frais de course supplémentaires
Temporary authorization holds
What is Ride Pass?
Canceling a Ride Pass
Terms and Conditions for Renewable Passes
How does price protection differ between Ride Pass and Uber Rewards?
Uber Credit Card
I have a question about the Uber Cash I've redeemed
I have other questions about my Uber Credit Card
How do I transfer and redeem my Uber Cash on my Uber Credit Card account for Uber rides?
How do I transfer and redeem my Uber Cash on my Uber Credit Card account for Uber Eats orders?
How do I transfer and redeem my Uber Cash on my Uber Credit Card account for JUMP trips?
Learn more about Uber Cash
I had an issue using Uber Cash
I want to switch a payment to Uber Cash
Purchasing Uber Cash
How to request a refund of purchased Uber Cash
Uber for business travel
I'm having trouble linking to my company's business account
Creating a business ride profile
Requesting a trip on a business profile
Accepting a business account invitation
Switching between personal and business ride profiles