If you are having issues with your device and wish to request a new one please send an email to the restaurant team.
Please know that depending on the issue there may be a charge for the replacement as Uber does not supply all replacements free of charge.
If you are unable to get online on your tablet: To avoid offline time while your device is not working, we recommend you use Uber Eats Orders Online here: http://merchants.ubereats.com/orders
For Laptop/ Online use: You can open this from your phone, computer, or tablet only on a Google Chrome browser to continue taking orders until your device is fixed.
To Download Google Chrome follow this link: HERE
To login to the dashboard: Enter your usual Uber login Credentials: email / Uber Eats login & password Once you’ve logged in you can review the training guide by clicking: Menu > How to guide > Get Started. Please only keep one tab open when using UEO on your Chrome Browser.
For Android or iOS: You can download the Uber Eats Orders app. Download Android here, or download iOS here. See this article for more information on getting online without your tablet:
Can I access Uber Eats Orders online without an Uber Eats tablet?