What to expect for upcoming Uber Charter trips

Keep an eye on your inbox. You’ll receive an email with trip details a few days before your departure date, and another reminder approximately 24 hours before your departure. Your dedicated agent will reach out to the phone or email associated with your Uber account if they have any questions or comments about your upcoming trip.

Who to contact for trip questions

Contact your dedicated agent if you have questions about your upcoming trip. Your dedicated agent’s information can be found by selecting any drafted or upcoming trip on the Uber Charter website.

Changing trip details

You can cancel or change your Uber Charter booking without contacting your dedicated agent by selecting the drafted or upcoming trip.

Switching the main trip contact

Contact your dedicated agent and give them the contact information for your new on-site contact.