Pour gérer vos préférences en matière de communication avec Uber, que ce soit par e-mail, SMS ou notification Push, consultez les instructions figurant sur la page ci-dessous. Vous trouverez les étapes à suivre pour modifier les notifications Push et par SMS au bas de la page.
NOTE: You can't unsubscribe from transactional messages, including trip receipts and support responses.
ISSUES RECEIVING SMS MESSAGES
If you're having issues receiving SMS messages, make sure:
- You're in an area with good cell reception.
- Your phone number is entered correctly in the Uber app.
- You're subscribed to SMS notifications from Uber. To subscribe, follow the steps in the "Manage notification preferences" link above.
If you're still having issues receiving SMS messages or resubscribing to Uber notifications, please let us know here by starting a 'chat with us'.
We ask that you give us some additional info so we can confirm your identity. This helps us keep your account secure.
Uber may retain this information, and other elements of this interaction, in accordance with our Privacy Notice and Terms of Use.