To scan your ticket:
1. Tap on your activated ticket
2. Hold your mobile ticket in front of the scanner
An audible beep will announce that your ticket is valid for use.
If your phone is inoperable (e.g. your battery dies), you'll have to purchase a ticket another way or try to log in to another device.
If your activated ticket won't scan, please contact the agency that you purchased the ticket or pass for:
- Southwest Ohio Regional Transit Authority(SORTA) at: 330-762-0341
-Transit Authority of Northern Kentucky- Cinci (TANK) at: 859-331-8265
-Butler County Transit Authority (BCRTA) at: 513-785-5237
-Cincinnati Bell Connector (CBC) at: 513-632-7699"