At Uber we are committed to giving you the best experience. Before reaching out to our support, please be reminded of the requirements for using Uber Flash:
- Only law-abiding items / objects can be delivered.
- The object must fit in the partner's vehicle.
- The item should be completely sealed. If it's a document, please put it in an envelope.
- The price of the items must not be greater than 100 USD.
If you still have questions about Uber Flash guidelines, consult our Terms & Conditions in the link below:
If the Driver didn't follow the app's preferred route, use the following link:
If your driver picked up and delivered the item but did not follow the door-to-door instructions, follow the link below:
Please go ahead and use the fields below to describe in detail what happened. We will get in touch with you as soon as possible.
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