Requesting a ride
SETTING YOUR DESTINATION
On the home screen, double tap on the "Where to?" button. This will activate destination search where you can search or select from a list of suggested destinations. Additionally, Uber may suggest "shortcuts" which appear along the bottom of the home screen. Double tap on any of these to select it as your destination, then proceed to the confirmation screen.
CHANGING PICKUP LOCATION
Pickup location will be set automatically using GPS, but if you wish to change it please follow these instructions. On the home screen, double tap on the "Where to?" button. Before choosing your destination, flick left to highlight the "Pickup location" field and double tap to edit. Once you have entered your desired pickup location, the app will automatically switch you back over to destination entry mode.
The Menu can be accessed by tapping on the top left of the screen. Options available (from top to bottom): Payment, Your trips, Free Rides, Help, and Settings.
Payment: Allows you to change or add a payment method.
Your trips: Allows you to view past trips in order to get help or view receipts. It also allows you to view upcoming scheduled trips.
Free rides: Allows you to view your invite code and send invites to your friends.
Help: Provides a variety of support options including the ability to report accessibility issues.
Settings: Allows you to update your favorite locations which will be available for easy clicking on the home screen so you don't always have to enter your destination manually.
SELECTING A VEHICLE TYPE
Upon selecting a destination, you'll be taken to the confirmation screen to select a vehicle type and request a ride. The vehicle types are organized into pages of tiers. You can flick between options in each tier and use a three finger swipe to scroll between tiers. Each vehicle type will give you a price quote and an estimated time to destination. Double tap on a vehicle type to select it.
EDITING TRIP INFORMATION & REQUESTING
You can also edit your pickup or destination location on this screen by double tapping on the corresponding element on the confirmation screen. Note that the Driver ETA is listed in the pickup location element. Once you're happy with your pickup, destination, and vehicle type, double tap the request button at the bottom of the screen to request a ride.
While waiting for your driver
CANCELING YOUR RIDE/ CONTACTING YOUR DRIVER
After pressing the request button, the app will transition into a requesting state. Flick right to highlight the cancel button. Once you've been matched with a driver, a contact button will be added alongside "Cancel".
WAITING FOR YOUR RIDE
You can highlight the ETA element to hear how far away your driver is. You can also highlight the trip card to hear the driver's name, car model, and license plate number.
CHANGE YOUR DESTINATION
You can change your destination before the driver has arrived or while on trip. To change your destination, flick right until you reach a button with your current destination. Double tap it to edit your destination.
You can share the status of your trip with a friend while waiting for your driver or while on trip. Flick right until you've highlighted the "Share Status" button. Select the contacts you want to share status with, and Uber will send a text message to a friend with a link to track your trip.
SPLIT A FARE
Tap the "Split Fare" button. Your contacts list will populate, and you can use Siri dictation or manually type in a friend's name to split a fare.
RATE YOUR DRIVER / CONTACT SUPPORT
After completing a trip, a rating card will appear at the bottom of the home screen. Selecting any number of stars will present a screen where you can choose from a number of options to characterize your review.
If you have accessibility related questions or feedback, you can submit this under the "Help" section in the Menu bar. All other Trip related issues can be reported by selecting the relevant trip from the "Your Trips" screen under "Menu". From the resulting screen, you can choose from a variety of options in order to report an issue.