How are acceptance rates calculated?
Acceptance rates are calculated as a percentage of the total number of requests you accept out of those sent to you while online.
Maintaining a high acceptance rate keeps the Uber system reliable for riders and drivers.
Please note that a rider canceling a trip will never count against your acceptance rate.
Note: If you are using an iPhone on iOS 9 and are having trouble accepting trip requests while outside the Uber Partner App, you can change your phone's notification style to make accepting trips easier: