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Trip Issues and Adjustments
Using the app
Account and Payment
Using the app for deaf and HOH partners
Accommodating assistive devices
Common phone and app issues
I can't sign in
Using other apps or getting calls while online
Why is the app "Unable to Determine My Location"?
The app is not making noise
The app is freezing or crashing iOS
Unable to contact riders
Why is my mobile phone hot?
My Android phone says 'Network Error'
My iPhone says 'Network Error'
What iOS version do I need to accept trips?
Updating the driver app
Why am I being asked to take a photo of myself?
I'm not getting trip or delivery requests
Information about 2016 Data Security Incident
Agreeing to terms and conditions
Safety and security
Share your trips with family and friends