WHAT IS COURIER?
Courier is an additional earnings opportunity that allows delivery persons to receive Courier requests via the Uber app.
Accepting a Courier request is similar to accepting a ride request. You’ll receive a Courier request in the Driver app, and you can choose to accept or decline it.
WHAT ARE THE REQUIREMENTS TO OPT-IN TO COURIER?
You are a Fleet Partner or you drive independently. If you drive under a fleet, your fleet partner will need to opt-in before you can use Courier.
WHAT CAN I DELIVER?
The Package(s), together, per trip
may not be greater than 50 cubic decimeter and maximum of 5 kilograms,
must fit comfortably in the boot of a mid-size motor vehicle,
may not have a total value greater than TRY 5.000.
Are closed, securely sealed, and ready to be delivered
CAN I CANCEL A DELIVERY REQUEST?
Yes. You may decline a request to pick up and deliver a package or cancel the delivery, as long as you don’t violate Uber’s Community Guidelines.
HOW DO I SIGN UP?
If your partner has accepted the Terms and Conditions of package delivery, you may be eligible to earn with Uber Courier.
HOW TO ACCEPT REQUESTS
Accepting Courier requests is similar to accepting rider trip requests:
Accept the Courier request in the Driver app.
After you arrive at the requester’s pickup location, the requestor will meet you at your vehicle or at the door and place the package in the trunk. The requester may follow the delivery through their app and share trip details with the recipient.
Arrive at the designated dropoff location, where the recipient will retrieve the package at the specified drop-off point, as selected in the app.
WHAT IF THE RECIPIENT ISN’T AT THE DROPOFF LOCATION?
If the recipient isn’t at the dropoff location within 5 minutes of your arrival, please don’t end the trip. Instead, contact the requester through the app to try to coordinate the dropoff with the recipient.
If the requester asks you to return the package to the pickup location, the fare for the return trip will be added to the overall trip fare.
If you can’t get in touch with the requestor, please contact Uber Support for help.
If you have not been able to contact the sender despite all efforts, you can follow the tips in the article linked below.