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Understanding customer and order data in Restaurant Manager

Restaurant Manager surfaces the data you need to tailor your business strategy and grow revenue on the Uber Eats platform.

You can view this data by logging into Restaurant Manager. See below for more details on the types of data you can view:


Customer insights show you data about your customers. Use this data to learn more about:
- How many orders were from first-time customers
- How many orders were from returning customers
- The average order size
- The average ticket size
- If orders from first-time or returning customers increased/decreased over time


Cancellation details can help you better understand cancelled orders. View your restaurant's cancellation details to see:
- The number of cancellations
- Timestamp of when the order was canceled
- The reason why orders got canceled
- If the order was canceled by the eater or the restaurant staff