मुझे भुगतान विधि में परेशानी हो रही है

If you’re experiencing issues with payment methods, follow these steps to rule out any app-related problems.

1. Delete and reinstall the app from the Play Store/App Store to ensure you have the latest version.
2. If the issue persists, try logging in from a different device to determine if the issue is device-related.
3. Delete and re-add payment methods to clear any charges.
4. Note that if only one non-cash payment method is available, you’ll need to add an alternate payment method before deleting and re-adding the existing one.

Addtionally,

• If you’re adding an Indian-issued card outside of India, update the country field to reflect the country you are currently located.
• If you have already added a card and can’t use it outside of India, we suggest deleting the card from the Uber app, re-adding it, and updating the country field to match the country you are currently present in.
• Please note that Uber does not currently accept prepaid cards. If you attempt to add a prepaid card, you may receive an error message.

If you’ve paid for a trip but it still shows as pending (outstanding), please use the below link.

I have pending or a duplicate charge

For any other queries, fill the details below and we will help you.