Uber Rewards

• Loyalty Program Information and Tiers

  • What are my benefits when I first join?
  • How do I know my current Uber Rewards level?
  • I'm a Blue member. What benefits have I earned?
  • I'm a Gold Member. What benefits have I earned?
  • I'm a Platinum Member. What benefits have I earned?
  • I'm a Diamond Member. What benefits have I earned?
  • Should I have points already when I first join Uber Rewards?
  • I received an error when enrolling in Uber Rewards.

• Benefits

  • How do I track the points I earned?
  • Earning Points: Benefit Details
  • What is an earnings window?
  • How do I know if I've earned points for a trip?
  • My upgraded trip was canceled. Why didn't I receive another upgraded trip?
  • My upgraded car was not as nice as expected
  • Eats Earning Points: Benefit Details
  • Complimentary Ride Upgrades: Benefit Details
  • Will I receive points on a trip that gets a complimentary upgrade?
  • Price Protection on a Route: Benefit Details
  • How do I set up price protection?
  • I have price protection set up. Why wasn't a ride priced appropriately?
  • How do I update my price protected route?
  • Flexible Cancellations: Benefit Details
  • How long does the cancellation fee take to be refunded?
  • Highly Rated Drivers: Benefit Details
  • Three Free Deliveries: Benefit Details
  • What is the difference between level points and rewards points?
  • Priority Pickups at Airports: Benefit Details
  • I received an error while setting up price protection.
  • Priority Support: Benefit Details
  • Premium Support: Benefit Details
  • What are chosen rewards?
  • How are points earned?