Uber Eats refunds your customers when there are mistakes with their orders. These refunds are labeled as Order Error Adjustments on your Uber Eats Weekly Payment Statement.
If you think an order / item should not have been refunded, let us know below. We will review your issue and get back to you as soon as possible.
Note: When contacting us, you’ll need to be a high verified user for the quickest support. For more information on our verification process, see this article.
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