Before requesting an UberPool trip, you must confirm your pickup and dropoff locations. Your app then calculates an upfront price for the trip. Confirming the pickup means you agree to this price.
During an UberPool trip, you're welcome to exit the vehicle at a destination different than the one you confirmed when requesting pickup. Please note that in this case, the price you are charged may be different than the upfront price you agreed to.
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If you feel the price you were charged for this trip is incorrect or unfair, let us know here.
Please select the criteria that best represents your main concern. If you encountered more than one issue, select the option that best represents your primary concern, and add further details to the text box below: